Cititel Penang

The Cititel is in a great location. The rooms are always clean and in good condition. The staff are always friendly and helpful, especially Bani on the front reception desk. The sea views are spectacular.

The rooms are very clean, have everything you need and a good space. We had a make up station/desk, as well as a small 'coffee' area, table and chair. The bed was nice and large, and the bathoom had good water pressure and plenty of hot water. There is a small pool and gym which was good for a cooling dip after a day's exploring. The location is fantastic! 10 minute walk to the Blue Mansion, 5 minutes walk to Red Paradise food hall, and pretty much everything else in Goergetown was walkable from here. The staff were absolutely fantastic and helped us with every possible query and item we needed (one night we need some cutlery and it was sent to our room within minutes). They have filtered water stations around (and glass water jugs in the room to go in the fridge) which saved us money and trouble buying bottles, as well as being very sustainable. We were lucky to stay there during Chinese New year and the hotel was nicelt decorated, and they even had a Dragon dance in reception. I would recommend this place to anyway, superb hotel, we even extended our stay by a few nights we loved it, and the town so much.

Superb location, awesome views and full of sunlight. Good location. Close accessible to market, food stalls and eateries. Walking distance to famous locations. We were given an early check in by 12.30pm as we arrived by morning flight, which helped us to recuperate. Good bathroom, nice shower with tub. Comfortable beds and fresh bedsheets. Ample furniture to keep bags and work around. In short it was value for money.

First of all; this is our 1st time staying at Cititel Penang. One word to describe our experience - AMAZING!! We stayed at 8th floor (superior king). We got what we wished for which is partial seaview. The view was breathtaking. We love it!! The room & the bed was very spacious. Toilet & bathroom was very clean. Understand that the hotel was under refurbishment process for the past few years. Good job!! The welcome drinks was free flow even until late in the evening...not even a 5 star hotel provide this kind of service. Nutmeg drinks was super refreshing. What suprise us the most is going to Chowrasta road took only 5 minutes walk!! No need to drive ur car with the hectic jam in Georgetown area. We had a good lunch at Hameediyyah Nasi Kandar (at Chowrasta area itself). The next morning; we had our breakfast at the hotel cafe (Main Street Cafe). With the choices of food; the price paid was worth every cents. Thank you very much Mdm Evelyn for your generosity...May God bless you!! The hospitality of other staff also deserved 10 stars rating... For sure we will come again in future....

The hotel was new and modern. Whilst the room was on the smaller side, the bed was incredibly comfortable and I slept very well. They give you glass bottles to fill using the water filter in the hallway which was lovely. I also loved that there are terrariums in the foyer and in the hall on each level - nice touch of Malaysian flora. In the foyer they have flavoured water and tea complimentary for guests. All of the staff were very helpful and welcoming. The location was perfect if you want easy access to food and bars - 2 minutes to chulia street and a huge assortment of food options within walking distance.